(978) 751-3200 info@legacyelectricma.com Leominster, MA​​
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Frequently Asked Questions
Common Questions
Get answers to common questions about our electrical services and how we can assist you. If you have additional inquiries, feel free to contact us directly for more information!​​​​
What you'll find on this page:
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Business Hours
Rebate Links & Information
Service Areas
Service Rates
Services Provided
What Are Your Residential Service Rates?
Most electrical repairs and smaller jobs are defined as a Service Call and are charged by the hour. For clients within our service areas, we DO NOT charge drive-time, only for the time we are at your home.
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– $175 per hour for the first hour
– $150 per subsequent hour
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Please note:
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* Partial hours are rounded up to full hours.
* 2-hour minimum for jobs west of Marlborough, MA (First hour above and subsequent hour combined).
* 4-hour minimum for service calls outside of our normal business hours
* 8-hour minimum plus travel expenses for Martha's Vineyard or Nantucket
When Can We Get In Touch?
Call us anytime during normal business hours to get in touch with our office!
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Our office is open Monday through Thursday,​ 7am-5pm (3pm on Fridays).
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Monday 7:00am - 5:00pm
Tuesday 7:00am - 5:00pm
Wednesday 7:00am - 5:00pm
Thursday 7:00am - 5:00pm
Friday 7:00am - 3:00pm
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Email us, response within 24 hours.
What Services Do You Provide?
Legacy Electric is a full-service electrical contractor specialized in a variety of commercial & residential wiring methods. From outlets to commercial outfits, we do it all!
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– Annual Testing & Maintenance
– Bath Fans
– Commercial Construction
– Data & Ethernet
– Electric Vehicle Chargers
– Fire Alarm Systems
– Generators
– Heat Pumps
– Hot Tubs & Spas
– HVAC Power & Controls
– Kitchen & Bath Upgrades
– Knob and Tube Removal
– Lighting Upgrades
– Panel / System Inspections
– Rebate Assistance
– Recessed Lighting
– Remodels & Renovations
– Residential Construction
– Septic Controls
– Service Upgrades
– Thermostat Upgrades
– Whole-Home Surge Protectors
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Give us a call to see if we're the right fit for your electrical needs!
What Areas Do You Service?
Acton, MA
Allston, MA
Ashburnham, MA
Ashby, MA
Ashland, MA
Athol, MA
Auburn, MA
Ayer, MA
Barre, MA
Berlin, MA
Billerica, MA
Bolton, MA
Boston, MA
Boxborough, MA
Boylston, MA
Brookline, MA
Cambridge, MA
Carlisle, MA
Chelmsford, MA
Chelsea, MA
Clinton, MA
Concord, MA
Dedham, MA
Devens, MA
Dover, MA
Dunstable, MA
Fitchburg, MA
Framingham, MA
Gardner, MA
Grafton, MA
Groton, MA
Harvard, MA
Holden, MA
Hubbardston, MA
Lancaster, MA
Leominster, MA
Leicester, MA
Lexington, MA
Lincoln, MA
Littleton, MA
Lowell, MA
Lunenburg, MA
Malden, MA
Martha's Vineyard, MA
Maynard, MA
Medford, MA
Millbury, MA
Milton, MA
Nantucket, MA
Natick, MA
Needham, MA
Newton, MA
Northborough, MA
Paxton, MA
Pepperell, MA
Phillipston, MA
Princeton, MA
Quincy, MA
Revere, MA
Royalston, MA
Rutland, MA
Saugus, MA
Shirley, MA
Shrewsbury, MA
Somerville, MA
Southborough, MA
Spencer, MA
Sterling, MA
Stow, MA
Sudbury, MA
Templeton, MA
Tyngsborough, MA
Upton, MA
Wakefield, MA
Waltham, MA
Wayland, MA
Wellesley, MA
Westborough, MA
Westford, MA
Westminster, MA
West Boylston, MA
Winchendon, MA
Woburn, MA
Worcester, MA
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What Rebates Are Available To Me?
​In Massachusetts, several state-funded programs offer rebates and incentives for electrical work:​
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Mass Save Program: This initiative provides rebates for energy-efficient products and services, including heating & cooling systems. Homeowners, renters, and businesses alike can benefit from incentives for installing air-source heat pumps, EV chargers, and other qualifying equipment. The program also offers no-cost Home Energy Assessments to identify additional energy-saving opportunities.
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​ - Battery Storage & EV's​
​ - Heating & Cooling Incentives
​ - Lighting Upgrades
​ - And many more!
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​Income-Eligible Programs: Based on household income, residents may qualify for no-cost or discounted energy efficiency services. These services can encompass heating and cooling system upgrades, lighting, appliances, and weatherization improvements.
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HEAT Loan Program: Offered through the Mass Save Program, this initiative provides 0% financing for qualifying energy efficiency improvements, including heating and cooling system upgrades. Loans of up to $25,000 are available with terms up to seven years. *
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Low-Income Home Energy Assistance Program (LIHEAP): This federal program, administered by the Massachusetts Department of Housing and Community Development, offers financial assistance to low-income households to help pay heating and cooling bills. Eligibility is typically based on income, with assistance targeted toward vulnerable populations such as the elderly, disabled, and families with young children.
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​Weatherization Assistance Program (WAP): Often working in conjunction with LIHEAP, WAP provides services to reduce energy consumption and costs for low-income families. Services may include home energy audits, insulation, weather-stripping, and furnace repairs or replacements.​
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To explore these programs further and determine your eligibility, visit the Mass Save website or contact your local utility provider. Additionally, the Massachusetts government’s energy rebates and incentives guide offers comprehensive information on available programs.
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* While Legacy Electric does not directly install HVAC-R and other heating/cooling equipment, we proudly offer all power and controls services. We network directly with reputable HVAC experts to put you in touch with the right fit!
How Do I Apply For Rebates?
In Massachusetts, rebates are typically reimbursements for applicable services. When work meeting the program criteria is completed, the invoice for services rendered is submitted to the appropriate program along with an application. Please find a general step-by-step guide for Mass Save applicants below.
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We're happy to assist with rebate preparation for any equipment we install. Ask about rebate assistance and we'll get you on the right track!
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A general step-by-step guide to claiming Mass Save's energy rebates​​​​
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1. Get a home energy assessment
The best first step to accessing most Mass Save programs, including rebates and incentives, is to get a home energy assessment, which is free through Mass Save. You can call Mass Save at 1-866-527-7283, and they'll set up a virtual or on-site evaluation. You can do this step at any time (even right now!), even if you aren't planning to install a heat pump soon.
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If you've already had a Mass Save home energy assessment, you might not need another one. If the assessment happened after 2012, and you can show that you made the weatherization upgrades recommended during the assessment, you should be all set. But call Mass Save to confirm what you'll need to do.
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2. Make any necessary weatherization upgrades
During your assessment, the energy specialist will look around for weather-sealing basics: Is there any insulation in your walls? Or your attic? How about around your ducts? Do the exterior doors have any weather stripping? They'll write up a list of recommended upgrades, the estimated costs (discounted 75% or more through Mass Save), and the estimated return on investment based on the money you'll save on your utility bills. Then you can schedule the work with one of Mass Save's qualified installers.
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You can weatherize your home after the equipment gets installed, if needed. So if it's a my-furnace-died-and-it's-February type of situation, you'd get the replacement equipment in a hurry, then add the insulation later before submitting the rebate form. But weatherizing ahead of time will save you money and make your home more comfortable even before you switch to a heat pump or other energy-efficient systems, so you might as well get it done ASAP.
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3. Confirm your equipment is eligible for Mass Save rebates
Not all equipment will qualify for the Mass Save rebates. For the most part, only models with very high efficiency ratings and superior cold-weather performance can get the rebate. (For example, based on wholesale prices, the current $2,500 per-ton air-source heat pump rebate is more than enough to offset the extra costs of installing these high-end models versus a cheaper heat pump better suited for mild weather.)
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Qualified installers should know which models to choose, and they'll tell you on your quote which models they plan to install.
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4. Install your equipment
You're not eligible for the rebate until your equipment installed. So usually, you'll need to pay for the work out of pocket, which could mean waiting for funds from the rebate programs to hit your bank account first. (Depending on the project, it's usually one-third to one-half of the cost upfront and then the balance at the time of installation or shortly afterward.) The installer will provide you with an invoice for the work, and then you'll be ready to complete the next steps and wait for the rebate to come back to you.
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5. Complete an online rebate form
Once you've installed your heat pumps, gotten your invoice from the contractor, and gathered your paperwork (if necessary) from your weatherization project, it's time to fill out some forms. Your contractor might be willing to handle some or all of this process for you, so don't be afraid to ask—it's a big part of their business these days.
If you're handling it on your own, online rebate forms are the easiest and quickest method. These forms work for heat pump rebates and any other Mass Save rebates for products like high-efficiency water heaters, qualified thermostats, induction stoves, and more.
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Sources:
"Mass Save Heat Pump Rebates." EnergySage, 2025, www.energysage.com/heat-pumps/heat-pump-incentives/mass-save-heat-pump-rebates/. Accessed 26 Mar. 2025.
"Air Source Heat Pumps." Mass Save, 2025, www.masssave.com/en/business/rebates-and-incentives/heating-and-cooling/heat-pumps/air-source-heat-pumps. Accessed 26 Mar. 2025.
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